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Personal information handling guideline

Personal Information Protection
Our Privacy Policy


At Step Technica we recognize that protecting your privacy and personal information (hereafter collectively called "personal information") is social responsibility.
You can use most of our services (website services offered by us) without disclosing your personal information. However, some services may require that you register your personal information to provide our services.
For example, in the cases below, we may ask you to provide personal information within the required range, to improve the quality of our services, or provide only the services that meet your needs, for your convenience.

  • Registration for membership services
  • Response to questionnaire
  • Entry into or participation in contests, prize competition, or other events
  • Access to product detail information
  • Application for exhibition, seminar, or training, etc.

"Personal information" means any personally identifiable information.
Such information may consist of your name, age, birth date, telephone number, e-mail address, home address, and company address; by which you can be identified by reference to one or more pieces of information.

(1) Basic Principles

The basic principles in our privacy policy are as follows:

1. Uses of Information

When we collect your personal information, we will inform you of the purpose for the collection of personal information and will use your personal information within the scope of the purpose of use.
Where, using your personal information for a different purpose, we clearly specify the purpose and may use such information within the scope of clearly specified purpose of use.
If you do not agree to that new purpose, you can refuse to use such services.
If you do not wish to provide your personal information, you can refuse to provide such information; in this case, some of our services may not be available to you.

2. Provision of Personal Information to Third Party

Except the following cases, we will not disclose or provide your personal information to third parties:

  • (1) When you agree to the disclosure or provision
  • (2) When it is deemed appropriate that our affiliates answer your inquiry
  • (3) When we employ third party who has signed nondisclosure agreement, regarding promotional events or contests, etc.
  • (4) When we are required to disclose the information by laws or regulations
  • (5) When we go through a business transition, such as a merger, demerger, and transfer of business

3. Information Security

We take appropriate security measures to protect your personal information against unauthorized access to, unauthorized alteration, or loss.

(2) Inquiry regarding Personal Information

When you access your personal information, please contact the department (if website, the website department) providing the services to which you provide personal information. We will provide you with access to your personal information we hold only if we can identify you, to prevent the information from being disclosed. We will make good faith efforts to provide you with access to your personal information upon request and to let you correct such data if it contains inaccuracies and delete it, when reasonably possible.

(3) Privacy Policy for Children under Age 16

We promise to protect privacy of customers under age 16. We do not knowingly collect or solicit personal information from or about children under age 16, without their parent's or guardian's consent.

(4) Cookie and Web beacon


A cookie is small data file sent to your browser from a web server to be stored on your hard drive that helps access content from the Internet. We may use cookies to customize website or to improve the website and the quality of our services.
Using the browser's setting, you may deactivate cookies or can set the browser not to receive cookies or set the browser to be warned when cookies are received. In that case, some of our features or services may not function properly as a result.

Web beacon

Web beacon ("clear GIF") is a technology that monitors and collects information about the viewers of this site and takes statistics of usage rate, etc.
We may use Web beacons to collect statistical information to improve the website.
We will not collect any personal information using Web beacons.
You can make some Web beacons unusable by restricting cookies by setting your browser.

(5) Others

  • We comply with laws, regulations and other rules applicable to the protection of personal information.
  • We may revise or amend our privacy policy to further protect your personal information or in accordance with the revision of the regulations and laws.
  • We are not responsible for linked sites. This website contains links to other sites and we cannot be responsible for the content or privacy policies of other sites.
  • Your personal information is protected by SSL. You may not be able to access the page from the intranet when you do not use an SSL-enabled browser or due to firewall, etc.
  • When you access your personal information, please contact the department (if website, the website department) providing the services to which you provide personal information.

Date of enactment: March 31, 2005
Step Technica Co., Ltd.